Privacy Policy
Last updated: 22 October 2026
1. Who We Are
VICC — Veritell Inspection Co., Ltd. ("we", "us", "our") is a third-party inspection, testing and certification company headquartered in Beijing, China. We provide quality control services to buyers, importers and manufacturers worldwide. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.vicc.com ("Website") or otherwise do business with us.
2. What Personal Data We Collect
We collect the following categories of personal data:
| Category | Examples | When |
|---|---|---|
| Contact details | Name, company name, job title, email, phone, WhatsApp, Skype | When you submit our contact form, request a quote, or email us |
| Communication data | Records of emails, chats and calls with us | During our business relationship |
| Technical data | IP address, browser type, device, pages visited, referral URL | Automatically when you browse the Website (via cookies) |
| Commercial data | Your product, factory, order and inspection requirements | When you request a quote or service |
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your inquiries and send quotes for inspection, audit or testing services
- To provide the services you request (inspections, audits, lab testing, reports)
- To communicate with you about your orders, reports and follow-up actions
- To improve our Website, services and customer experience (via analytics)
- To measure and improve the performance of our online advertising
- To comply with legal and regulatory obligations
4. Legal Basis (GDPR)
Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases:
- Performance of a contract — to provide the services you have requested.
- Legitimate interests — to respond to business inquiries, improve our services and prevent fraud.
- Consent — for non-essential cookies, analytics and advertising, where required. You may withdraw consent at any time via our Cookie Settings.
- Legal obligation — to retain records required by Chinese and international regulations.
5. Who We Share Your Data With
We do not sell your personal data. We may share it with the following categories of recipients:
- Google LLC — for Google Analytics 4 and Google Ads (usage analytics and advertising measurement). See Google Privacy Policy.
- Authorized laboratories and subcontractors — when your samples or inspections are handled by accredited partner labs, strictly for service delivery.
- Your suppliers / factories — when you engage us to inspect or audit them, inspection reports are shared with your designated contacts.
- Legal and regulatory authorities — when required by applicable law.
6. International Data Transfers
We are based in China and process data in China. Some recipients (such as Google) may transfer data outside the EEA, including to the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses and on the EU-US Data Privacy Framework for certified recipients.
7. Data Retention
We retain your personal data only for as long as necessary to provide our services and to comply with legal obligations. Business correspondence and inspection records are typically retained for up to 5 years after our last interaction, after which they are securely deleted or anonymized. Analytical cookie data is retained according to the periods listed in our Cookie Policy.
8. Your Rights (Under GDPR)
If you are located in the EEA, you have the following rights:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate data.
- Erasure — request deletion of your data, subject to legal retention obligations.
- Restriction — request that we stop processing your data.
- Data portability — receive your data in a machine-readable format.
- Object — object to processing based on legitimate interests or for direct marketing.
- Withdraw consent — withdraw cookie consent at any time via the Cookie Settings link in the footer.
- Lodge a complaint — you may complain to your local data protection authority.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
9. Cookies
Our use of cookies is described in detail in our Cookie Policy. You can change your cookie preferences at any time via the "Cookie Settings" link in the footer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when the policy was last revised. Material changes will be notified on our Website.
11. Contact Us
VICC — Veritell Inspection & Certification Co., Ltd.
Address: Rd #32, Jinyuan, Daxing, Beijing, China
Email: [email protected]
Phone: +86 10 5287 9957
Website: www.vicc.com